Privacy Policy
Last updated: February, 2026
At Hola with Alo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book online Spanish tutoring services with us.
This policy is designed to comply with applicable privacy regulations, including:
Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP)
General Data Protection Regulation (GDPR – European Union)
Applicable privacy laws in the United States
1. Information We Collect
We may collect the following types of personal information:
Name and email address
Time zone and country of residence
Lesson booking and scheduling details
Payment-related information (processed by third-party providers)
Messages or inquiries sent through contact forms or email
We only collect information that is necessary to provide and improve our tutoring services.
2. Legal Basis for Processing (GDPR)
If you are located in the European Union, we process your personal data based on one or more of the following legal grounds:
Your consent
The performance of a contract (lesson bookings and tutoring services)
Compliance with legal obligations
Legitimate interests related to operating and improving our services
3. How We Use Your Information
Your personal information is used to:
Schedule and provide online Spanish tutoring sessions
Communicate with you regarding lessons, updates, or support
Process bookings and payments securely
Improve our website and services
Comply with legal and administrative requirements
We do not sell, rent, or share your personal data for marketing purposes.
4. Payment Processing
All payments are processed securely through trusted third-party platforms.
Hola with Alo does not store or have access to your full payment information.
5. Data Sharing and International Transfers
Your data may be shared with third-party service providers strictly necessary for:
Booking and scheduling systems
Payment processing
Website hosting and communication tools
Because we work with international students, your data may be transferred and processed outside your country of residence. We take reasonable steps to ensure your data is protected in accordance with applicable laws, including GDPR safeguards when required.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, no online system can guarantee absolute security.
7. Cookies
Our website may use cookies or similar technologies to enhance functionality and user experience. You can control or disable cookies through your browser settings.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent at any time
Object to or restrict certain data processing activities
To exercise your rights, please contact us using the information below.
9. Children’s Privacy
Hola with Alo does not knowingly collect personal data from children under the age of 13. Lessons for minors require parental or guardian consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Hola with Alo
Email: 📧 141k0199@itscarrillopuerto.edu.mx
